Return and Refund Policy - Orion Wholesale (Anand Bazaar)
Effective Date: 30 June 2025
App Name: Orion Wholesale
Owner: Anand Aggarwal, Ghaziabad, India
Contact: +91 9289712261 / anand13567@gmail.com
1. Return Policy
- Returns are accepted only for damaged or incorrect products.
- Customers must report issues within 24 hours of delivery.
- Products must be unused and in original packaging for return.
- Return pickup will be arranged by Orion Wholesale's delivery team.
2. Refund Policy
- Refunds are issued only after product verification by our team.
- If eligible, refund will be processed within 3-5 business days.
- Refunds are provided through original payment method or store credit.
- No refunds on Cash on Delivery orders unless product is returned.
3. Exchange Policy
- Exchanges are allowed only if the item is defective or wrong.
- Replacement will be arranged within 2-3 days based on availability.
4. Non-Returnable Items
- Perishable goods such as food grains, flours, and dairy products are non-returnable unless
damaged or expired.
5. Contact Us
- To initiate a return or refund, contact our support:
- Anand Aggarwal - +91 9289712261
- Email: anand13567@gmail.com